Retail
 It is key that staff working in the retail sector receive the necessary training to become highly skilled, knowledgeable and efficient, enabling them to deliver the very best in customer service and a good overall performance in the workplace. Those on the shop floor are often at a junior level, but they are also the 'face' of the store and the outlet's reputation is dependent on their skills and service.
TTC Training, a division of NTP, delivers Apprenticeship programmes in Retail Operations and Customer Service that help answer these needs and because they are assessed in the workplace, time away from the job is kept to a minimum.
TTC Training also deliver Retail Operation, Customer Service, Administration, Telephone Selling, Warehousing and Distribution and Management N/SVQ qualifications at Levels 2 and 3 for the Retail sector.
Case Study
Tewkesbury Retailer NVQ success points to 'New Beginnings'. Click here.
Companies who have implemented these qualifications through TTC include:
Wallis
House of Fraser
Somerfield
Wickes Home Improvement Centre
Wilkinsons Distribution
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